Case Study: Equal Employment Opportunity Commission EEOC was experiencing an ever-growing amount of FOIA requests and their in-house system couldn’t keep pace with growing demand. The agency looked to modernize their technology and reassess their current processes to support the FOIA. Download Now
Case Study: United States Army Medical Command (US MEDCOM) The U.S. Army needed an electronic FOIA/PA system to provide administrative and technical program support to the Office of the Surgeon General//Medical Command (OTSG/MEDCOM) Freedom of Information/Privacy Act Offices. Download Now
Case Study: United States Air Force In 2009, USAF conducted an internal audit to investigate all aspects of FOIA request processing using the Air Force FOIA Case Tracking System (AF FACTS). Download Now
Case Study: Department of Homeland Security DHS quickly solved high volumes of backlog and timely processing of FOIA requests implementing FOIAXpress, which, due to its great success, is now used by almost every entity within the department. Significant issues with high volumes of backlog and timely processing of FOIA requests influenced
Case Study: Veteran’s Affairs In selecting FOIAXpress, the VA was able to reduce backlog, technical inefficiencies, and provide cradle-to-grave services for the agency’s FOIA request processing. The agency, and its network of offices, had a growing need for technical and administrative assistance for a FOIA request processing solution to reduce high
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