Case Study: Department of Homeland Security

Case Study: Department of Homeland Security

DHS quickly solved high volumes of backlog and timely processing of FOIA requests implementing FOIAXpress, which, due to its great success, is now used by almost every entity within the department. Significant issues with high volumes of backlog and timely processing of FOIA requests influenced DHS to find a solution to help manage FOIA requests and process workflows for several of its agencies.

 

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