This year, AINS marked the 11th annual FOIAXpress® User Conference & Technology Summit. We celebrated our 2016 event with the theme “Changing Landscape: Reshaping Citizen Engagement through Technology.” More than 250 FOIA and Privacy professionals were in attendance from across North America representing federal, state and local government agencies and institutions. This exclusive, one-day event was a great opportunity for all to learn, share and network with many of the best and brightest in the industry. We had a jam packed agenda – with a combination of key industry speakers, interactive breakout sessions and best practice workshops designed to ensure our attendees walked away with at least one new idea to bring back to their organizations.
The insightful speaking sessions offered a wide range of perspectives on the FOIA process as they were hosted by FOIA thought leaders and educators, FOIAXpress customers and power users, and our very own AINS product experts. Sessions ranged from the general to more issue-specific; touching on the impact of the new FOIA Improvement Act of 2016, how to maximize fee and tolling efficiency, and tips and tricks on how to improve agency use of FOIAXpress.
AINS works with many wonderful agencies and FOIA departments. Every year at our annual conference, we pause to acknowledge one customer who has displayed an extraordinary working relationship with AINS and FOIA processing performance. This year, we recognized the entire Department of Housing and Urban Development’s (HUD) Freedom of Information Act Office with the Wayne R. Jewell Customer Appreciation Award. HUD has been a FOIAXpress customer for more than 10 years and also utilizes AINS’ eCase case management platform to manage agency processes.
If you were unable to attend or would simply like to review them, speaker presentation slides are available on the FOIA Summit website.