The Equal Employment Opportunity Commission (EEOC) has selected AINS to deploy eCase SaaS (Software-as-a-Service), AINS’ case management and business process management tool, to support the next generation of online services and applications for the public. EEOC’s new eCase online portal will provide the public with an easy way to access information about discrimination, perform quick and efficient self-screening for discrimination coverage, and provide a gateway to submit and track discrimination complaints. eCase will provide tools to aid the complaintant and investigator, as well as improve the process from pre-intake through completion of the intake process.
Said AINS CEO Moe Goswami, “We think it’s crucial to make the link between government and its citizens strong and accessible. This public portal solution makes it easier for EEOC to give people what they need when they need it.”