HUD’s eCase Implementation Wins Global Case Management Award

The Department of Housing and Urban Development’s (HUD) project involving AINS’ eCase platform for automating correspondence and human resource functions has won the “Public Sector” 2013 Global Award for Excellence in Adaptive Case Management (ACM) sponsored by the Workflow Management Coalition.

HUD implemented the eCase platform to automate correspondence management at the office of the Executive Secretariat and to consolidate over 20 non-core human resources applications at the Office of the Chief Human Capital Officer. The use of eCase helped to streamline processes and consolidate legacy systems to save money on operations and maintenance.

ACM winners were selected by a 16-person program committee comprising experts in the field of adaptive case management. Co-sponsored by WfMC and, these prestigious awards recognize user organizations worldwide that have demonstrably excelled in implementing innovative ACM solutions. Award winners were announced at a special virtual awards ceremony on June 27th.