| The help desk supports our
customers. Have a question or problem? Call us and we will do our best
to solve it. We build solutions and we support what we build.
AINS Provides all Levels of Help Desk
Services.
- Desktop User Support
- Workstation Diagnosis and Repair
- Problem Escalation to Warrantee Vendors
- User-Network Problems
- License Usage/Tracking
- Adds, Moves and Changes
We help our customers make the best
use of our technology in support of their business.
At AINS We:
- Resolve problems, not symptoms
- Actively seek to prevent problems and eliminate reasons for calls
- Make our top priority to minimize the down time of our customers
- Are friendly and respectful to our customers at all times
- Offer information and training options for customers at every
opportunity
- Actively look for ways to eliminate reasons for calls
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